Welcome to Transcend Online Store

Combining the speed and durability advantages solid-state technology with the versatility of eSATA and USB connection interfaces, Transcend's SSD18M is an innovative new type of storage device that offers fashionable good looks and high-capacity mobile storage convenience. Unlike traditional hard disk drives, this handy device is made of reliable NAND flash memory that contains no moving parts, which not only eliminates the possibility of mechanical failure resulting from vibration and shock, but also provides substantial weight savings and reduced power consumption. With both eSATA and USB2.0 interface options, this portable SSD features the ultimate in connection flexibility, offering guaranteed speed along with multi-platform compatibility. Aside from its high-speed performance and solid-state durability, the SSD18M’s chic gloss diamond pattern fascia also distinguishes it as a genuinely fashionable device. SSD18M provides ultra-portable convenience, with a shape that fits perfectly in a pocket, briefcase or purse. Combining portability, speed and reliability inside an extremely elegant exterior, the SSD18M is the perfect choice for storing essential files either at home or when traveling.

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Features:

	Built-in 1.8” high-speed solid state drive
	Two connection options: eSATA and USB2.0
	Slim, lightweight, pocket-friendly size
	Non-volatile Flash Memory
	Built-in ECC (Error Correction Code)
	Wear-leveling Algorithm
	Low Power Consumption
	Shock Resistant
	2-Year Warranty

Specification:

	Size: 80.0mm x 50.0mm x 12.5mm
	Op. Voltage: DC 5V
	Op. Temperature: 0°C(32°F) to 70°C(158°F)
	Weight: 50g
	Certification: CE, FCC, BSMI
	Performance: USB2.0: Read/Write speed up to 35/25 MB/sec
	Performance: eSATA: Read/Write up to 90/50 MB/sec
	Shock Resistance: 1500G, 0.8ms
	Vibration Resistance: 3.0G, 5 - 800Hz

Returns and Refunds
Our online store offers a 60-day* money back guarantee for all products purchased directly though our website. Product replacement or refund is subject to the privacy policy outlined in our website.

Delivery Terms
All online orders are processed and shipped the SAME BUSINESS DAY if the order is placed before 3:00 pm (PST), based on product availability and pending order verification. If your order is received after 3:00 pm, a weekend, or a holiday, shipment occurs the NEXT business day. TranscendStore.com is not responsible for shipping or other delays caused by events beyond our control.

Shipping: Fees, Taxes, Duty and Address
Transcend will collect applicable shipping fees and all other taxes associated with all orders sold and shipped on www.transcendstore.com

Economic deliveries take approximately 5-7 business days (depending on your area).

FedEx Economy delivery takes 2-3 business days (depending on your area).

FedEx Overnight deliveries will arrive the next business day (depending on your area).

Notice: FedEx doesnot deliver to PO Boxes. For this reason, we can only ship to U.S. physical street addresses.

Your order may be delayed if your shipping address is different from your billing address.

A customer representative may call or e-mail you if your billing address does not match your credit card records, or if you are shipping to an address other than your billing address. Transcend reserves the right to cancel any order that does not meet the criteria above or cannot be verified.

TranscendStore.com RMA procedure
You will need to get an RMA Number (Return Merchandise Authorization) from us before you send back your product for replacement, repair, or refund. Our online RMA process will walk you through each page and give you an RMA Number along with return instructions at the end of the process. You can either request a repair/replacement (within your products warranty period), or you can request a refund (if within 60 days of your Transcend invoice date). To recieve a RMA number, simply click on the banner at the top of this section.

Please remember to send your return in a padded envelope, box or similar protective packaging.

Print a copy of your RMA Form and include it inside your return package.

Please return all accessories, cables, earphones, etc. that came with your product.

Write your RMA Number on the outside of your return package and send to:

TRANSCENDSTORE RMA DEPT
1645 N BRIAN ST
ORANGE CA 92867-3423

Once we receive your return, we will process your RMA request and ship your repair/replacement via a traceable shipping method. If you have requested a refund (Transcend website customers only), we will issue credit back to the original credit card used for this purchase. We will notify you by email after your return has been received and processed.

*60-days from Invoice Date